Is there a retail store I can visit?
Springboard Media no longer has a retail storefront. Our luxury residential A/V integration division, Springboard Automation continues to support homeowners throughout the region. We look forward to continuing to serve you! To find an Apple Reseller or Service center near you we recommend you check out the Apple Dealer Locator.
Do you still offer managed IT support for businesses?
In 2022, our Springboard IT division joined forces with a like-minded Apple-focused MSP, MTS Pro Services. In fact, many of our longtime Springboarders joined the MTS team. If you are in need of Apple-focused IT support offerings, they can be reached via phone at (212) 365-5522 or via email at info@mtsproservices.com!
Is my gift card still valid?
Of course! We will honor any Springboard Media gift cards, just give us a call 215-988-7777 and we’ll assist you.
Springboard Media previously did a repair on my Mac and I have a question about it can I still reach out to you?
Of course! Give us a call at 215-988-7777 and we will be happy to look up your repair history and answer any questions you may have.
I purchased SpringGuard with my computer from Springboard Media, is this still valid?
Of course! SpringGuard is backed by a company called Safeware. To file a claim visit this website from here you can find a local repair shop or arrange to have a box sent to you to go out to an Apple Repair Center.
I purchased SpringCare for my computer, is this still valid?
It sure is! Our professional help desk will continue to monitor your device and will proactively contact you as alerts come through.