Is there a retail store I can visit?

Springboard Media no longer has a retail storefront. Though we continue to serve clients in our community through our offerings in Springboard Automation and Education. We look forward to continuing to serve you! To find an Apple Reseller or Service center near you we recommend you check out the Apple Dealer Locator.

Is my gift card still valid?

Of course! We will honor any Springboard Media gift cards, just give us a call 215-988-7777 and we’ll assist you.

Springboard Media previously did a repair on my Mac and I have a question about it can I still reach out to you?

Of course! Give us a call at 215-988-7777 and we will be happy to look up your repair history and answer any questions you may have.

I purchased something at one of your retail locations, can you provide me with a proof of purchase?

We are here to help! We still have access to the past several years of transaction history and can provide you with your receipt to assist in Warranty or Insurance matters.

I purchased SpringGuard with my computer from Springboard Media, is this still valid?

Of course! SpringGuard is backed by a company called Safeware. To file a claim visit this website from here you can find a local repair shop or arrange to have a box sent to you to go out to an Apple Repair Center.

We’re all about our customers!

At the end of the day we want to do the very best by you. If you have any questions or concerns please reach out and we will do everything we can to work on a solution that makes sense.